Terms and conditions

1. Who we are

RAMPAGE is provided by Tydeman Nar Limited, a company registered in England and Wales (company number 16164153), with its registered office at The Depot, Cutting Road, Great Abington, CB21 6AJ. In these terms, "we", "us" and "our" mean Tydeman Nar Limited, and "RAMPAGE", "the service" or "the software" means the RAMPAGE web application and related websites.

You can contact us at hello@rampagehq.co.uk.

2. Your agreement with us

These terms govern your use of RAMPAGE. By requesting access, creating an account or using the service, you agree to these terms. If you are agreeing on behalf of a company or other organisation, you confirm that you have authority to bind that organisation, and "you" means that organisation.

RAMPAGE is supplied for business and professional use. It is not intended for personal or consumer use.

If you do not agree to these terms, you must not use RAMPAGE.

3. Accounts and access

To use RAMPAGE you need an account within an organisation workspace. You are responsible for keeping account details and passwords secure, and for all activity that happens under your account.

• Keep your login details confidential and do not share them.
• Tell us promptly if you believe an account has been accessed without permission.
• An administrator in your organisation may create, change or remove user accounts and control what each user can do.

4. Acceptable use

You agree to use RAMPAGE only for lawful purposes and in line with these terms. You must not:

• break any applicable law or regulation, or infringe anyone else's rights;
• upload content that is unlawful, harmful or that you do not have the right to use;
• attempt to gain unauthorised access to the service, other accounts, or the systems or networks behind it;
• interfere with or disrupt the service, or introduce malicious code;
• copy, resell or make the service available to third parties except as allowed by your plan; or
• use the service to build a competing product.

RAMPAGE is a document creation and management tool. It is not a health and safety consultancy and does not provide legal, regulatory, engineering, event safety or other professional advice. You must not use the service as a substitute for competent professional judgement.

5. RAMS Element Library and safety responsibility

This section is important. RAMPAGE may include a default or starter RAMS Element Library containing example hazards, risks, controls, methods, work sequences, wording, risk ratings, responsible-person entries, personal protective equipment suggestions and other template content (together, "Library Content"). Library Content is provided only as a generic starting point to help you build your own documentation.

Library Content is not prepared for your particular organisation, workforce, activity, equipment, venue, site, client, environment or circumstances. It may be incomplete, unsuitable, out of date, based on assumptions that do not apply to you, or require additional controls and specialist input. Its inclusion in RAMPAGE does not mean that we have inspected your work, assessed your risks, approved your methods, or confirmed that the content complies with any law, regulation, Approved Code of Practice, guidance, industry standard, manufacturer instruction, venue rule, client requirement or insurer requirement.

Your responsibility

You are solely responsible for every RAMS document and all health and safety content created, stored, edited, approved, issued, exported or used through RAMPAGE, whether it originated from you, another user, an integration, or the Library Content. In particular, you are responsible for:

• ensuring that a suitably competent person independently reviews, checks, adapts and approves every document before it is issued or relied upon;
• ensuring each risk assessment is suitable and sufficient and each method statement accurately describes the work that will actually be carried out;
• identifying all relevant hazards, people who may be affected, risk levels, control measures, work sequences, supervision, competence, training, equipment, inspections, personal protective equipment, permits, emergency arrangements and site-specific conditions;
• checking and maintaining the accuracy, completeness, consistency and currency of all names, dates, locations, risk scores, methods, processes, technical information and other data;
• checking current legal, regulatory, industry, client, venue, manufacturer and insurer requirements and obtaining specialist advice where the work or risk requires it;
• communicating and implementing the controls in practice, briefing and consulting affected workers and contractors, providing appropriate instruction, training and supervision, and monitoring whether the controls remain effective;
• reviewing and revising documents whenever circumstances, personnel, equipment, methods, sites, guidance or legal requirements change, and after incidents, near misses or evidence that controls may be ineffective; and
• maintaining appropriate records, approvals, issue status and version control, and ensuring that only the correct current version is used.

You must not issue, approve or rely on Library Content, or any generated document, without carrying out those checks. Where you do not have the necessary competence, you must obtain assistance from an appropriately qualified or experienced person before using the document for live work.

No approval, certification or ongoing verification by us

We do not audit, inspect, validate, certify, supervise or approve your workplace, activities, working methods, RAMS documents or Library Content. Any software prompt, warning, calculation, risk score, suggested wording, status, validation check, digital approval, signature, export or other feature records or processes information supplied by users; it is not an approval or assurance by us that a document is accurate, complete, legally compliant, suitable and sufficient, or safe to use.

A digital approval or "Issued" status in RAMPAGE records an action taken by your user. It does not mean that Tydeman Nar Limited has reviewed or approved the document. You must not state or imply that any RAMS, element or method has been certified, endorsed or approved by us.

We may add, remove or change Library Content from time to time, but we are not obliged to monitor changes in your industry or the law, notify you that existing content may need review, or update documents you have already created. You remain responsible for reviewing all content before each use.

6. Your content and data

You keep ownership of the content and data you put into RAMPAGE, including your documents, library, client and venue records, and crew information ("your content"). You grant us the limited licence needed to host, process and display your content so that we can provide the service to you.

You are responsible for the legality, accuracy, quality, integrity and reliability of your content, for having the right to use it, and for maintaining your own appropriate records and copies. You are also responsible for making sure that any personal data you enter is handled in line with data protection law. Our handling of personal data is described in our privacy policy, GDPR policy and data ownership and deletion policy.

7. Availability and support

We work to keep RAMPAGE available and running well, but we do not promise that it will be uninterrupted or error free. Access may be limited from time to time for maintenance, updates or reasons outside our control.

Support is provided as described on our website or in your agreement with us. The manual is available to all users within the product.

8. Fees

Where a plan is chargeable, the fees, billing period and payment terms are those set out in your order or agreement with us. Unless stated otherwise, fees exclude VAT, which will be added where it applies. If you do not pay when due, we may suspend access until payment is made.

9. Intellectual property

We and our licensors own all intellectual property rights in RAMPAGE, including the software, design, branding and documentation. Nothing in these terms transfers those rights to you. You may use the service only as these terms allow.

Any Library Content, starter libraries, template wording or example content we provide are licensed to you only to help you create documents within your authorised use of RAMPAGE. You may adapt them for your own organisation's internal business use, but you may not extract, scrape, publish, sell, sublicense, redistribute or make them available as a separate library, template product or competing service.

10. Liability

Nothing in these terms limits or excludes liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

Subject to that paragraph, and to the fullest extent permitted by law:

• RAMPAGE, the Library Content and all related features are provided on an "as is" and "as available" basis. We exclude all warranties, representations, conditions and other terms that may otherwise be implied, including as to accuracy, completeness, fitness for a particular purpose, suitability, reliability, legal compliance or safety;
• we are not responsible or liable for your content, Library Content selected or adapted by you, risk ratings, calculations, omissions, assumptions, methods, processes, controls, approvals, documents or work activities, or for any decision made or action taken in reliance on them;
• we are not liable for any injury, illness, death, property or equipment damage, unsafe condition, delay, failed inspection, enforcement action, prosecution, contractual claim, third-party claim or other loss arising from or connected with a RAMS document, working method, control measure or activity managed using the service, except to the extent that liability cannot lawfully be excluded;
• we are not liable for losses caused by inaccurate, incomplete, outdated or unsuitable data or instructions supplied by you, your users, your integrations or third parties, or by a failure to review, communicate, implement, supervise, monitor or update controls;
• we are not liable for any indirect or consequential loss, or for loss of profit, revenue, business, contracts, anticipated savings, opportunity, goodwill, reputation or data; and
• our total aggregate liability arising out of or in connection with the service, these terms and any related agreement, whether in contract, tort (including negligence), breach of statutory duty, misrepresentation, restitution or otherwise, in any twelve-month period is limited to the fees paid or payable by you for the service during that period, or one hundred pounds (£100) where the service was provided free of charge.

You acknowledge that the fees for RAMPAGE reflect the allocation of responsibility and risk in these terms, including that you retain responsibility for health and safety management and for the content and use of every RAMS document.

11. Suspension and termination

You may stop using RAMPAGE at any time. We may suspend or end your access if you break these terms, if required by law, or if we stop providing the service. Where practical we will give you reasonable notice.

On termination, your right to use the service ends. You must export any content you wish to keep before your organisation account is closed. On account closure, your workspace content and account-access data are permanently and irreversibly deleted, including from backups and other copies under our control. There is no post-closure recovery period and the account cannot be restored. Limited records required by law, such as statutory accounting records, may be retained as described in our data ownership and deletion policy.

12. Changes to these terms

We may update these terms from time to time, for example to reflect changes to the service or the law. Where changes are material we will take reasonable steps to let you know. Continuing to use RAMPAGE after a change means you accept the updated terms.

13. Governing law

These terms and any dispute arising from them are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

14. Contact

Questions about these terms can be sent to hello@rampagehq.co.uk, or by post to Tydeman Nar Limited, The Depot, Cutting Road, Great Abington, CB21 6AJ.